Courier: All orders are shipped nationwide via The Courier Guy.
Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Expect delivery within 2–5 business days, depending on your location.
Shipping Cost: Fees are calculated at checkout and displayed before payment.
Important: Please ensure your delivery address is correct. We are not responsible for parcels lost due to incorrect addresses.

We want you to be happy with your purchase! Please note the following:

Eligibility: Returns are accepted only for items that are unopened and unused.
Return Period: Returns must be initiated within 14 days of delivery.
How to Return: Contact us at info@orbityoyo.co.za with your order number and reason for return.
Return Shipping Costs: Customers are responsible for the shipping cost of returned items.
Refunds: Once we receive and inspect your returned item, refunds are processed to the original payment method.

Note: Items that are opened, used, or modified are not eligible for return.

For questions about shipping or returns, reach out:

Shipping & Returns

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